Terms of
Service

Last updated: 1 July 2026

These Terms of Service ("Terms") govern your access to and use of Standard Trust Bank Ltd's ("Standard Trust", "we", "us", or "our") services, including our website, mobile applications, and banking services. By opening an account or using our services, you agree to be bound by these Terms.

1. Eligibility

To use Standard Trust services, you must:

• Be at least 18 years of age (or the age of majority in your jurisdiction)
• Have legal capacity to enter into binding agreements
• Complete our identity verification (KYC) process
• Not be a resident of a jurisdiction subject to international sanctions

2. Account Opening & Verification

Opening an account requires submission of identification documents and completion of our Know Your Customer (KYC) checks. We may request additional documentation at any time to comply with anti-money laundering (AML) regulations. Account approval is at our sole discretion.

3. Services

Standard Trust provides the following services:

• Multi-currency account management
• International wire transfers (SWIFT/SEPA)
• Currency exchange
• Debit and virtual card services
• Business account and treasury services

We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice.

4. Fees & Charges

Fees for our services are disclosed in your account dashboard and on our pricing page. We reserve the right to modify fees with 30 days' written notice. Continued use of the service after fee changes take effect constitutes acceptance of the new fee structure.

5. Transactions & Exchange Rates

International transfers are processed via the SWIFT or SEPA networks. Exchange rates are displayed at the time of transaction and are locked once confirmed. Standard Trust charges a transparent margin on currency exchange, which is displayed before you confirm any transaction.

6. Account Security

You are responsible for maintaining the security of your account credentials. You must:

• Keep your password and authentication methods confidential
• Enable two-factor authentication (strongly recommended)
• Notify us immediately of any unauthorised access
• Not share your account access with unauthorised third parties

Standard Trust is not liable for losses resulting from compromised credentials due to your negligence.

7. Prohibited Activities

You may not use Standard Trust services for:

• Money laundering, terrorist financing, or sanctions evasion
• Fraud, corruption, or bribery
• Transactions involving sanctioned countries, entities, or individuals
• Any activity that violates applicable laws or regulations
• Unlicensed money transmission or hawala activity

We may freeze or close accounts suspected of prohibited activity and report to relevant authorities as required by law.

8. Liability

Standard Trust's liability is limited to direct damages and shall not exceed the fees paid by you in the 12 months preceding the claim. We are not liable for indirect, consequential, or incidental damages, including lost profits or business interruption.

9. Termination

Either party may terminate the account relationship at any time. You may close your account via the dashboard or by contacting support. We may suspend or terminate your account with notice for breach of these Terms, regulatory requirements, or risk concerns.

10. Dispute Resolution

Disputes shall first be addressed through our internal complaints procedure. Unresolved disputes may be referred to the Financial Ombudsman Service (UK) or relevant regulatory body. These Terms are governed by the laws of England and Wales.

11. Amendments

We may amend these Terms from time to time. Material changes will be notified at least 30 days before taking effect via email or in-app notification. Your continued use of the services after the effective date constitutes acceptance of the amended Terms.

12. Contact

For questions about these Terms:

Email: info@standardoffshoretrust.co.uk
Phone: 020 745 5544
Post: Legal Department, Standard Trust Bank Ltd, 32 Fenchurch Street, London EC3M 3PT